FAQ
How long will it take to receive my order?
Once your order is
received it begins processing immediately. If your order is received and your
credit card company has authorized the charge by 12:00 noon EST Monday through
Friday then it will be shipped on the day it is received and authorized. If it
is received after, or we do not obtain the authorization from your credit card
company until after 12:00 noon EST Monday through Friday it will be shipped the
following business day.
Please allow up to
7 business days for standard UPS delivery from the time your order leaves our
warehouse.
For UPS Express
please allow 3 business days for delivery from the time your order leaves our
warehouse.
For UPS Next
Business Day, orders placed before 12:00 noon EST Monday through Friday and
receiving credit card approval will arrive the following business day. Orders
placed after 12:00 noon EST on Friday, or orders placed on Saturday or Sunday
will arrive on Tuesday.
What if an item I've ordered is out of stock?
We make every
effort to only offer you items that are in stock. We may accept back orders
knowing that additional inventory will arrive shortly.
What forms of payment do you accept?
Currently we accept the following payment methods:
 Visa
Mastercard
American Express
Discover
PayPal
How can I change or cancel my order?
We are unable to accept changes or
cancellations because we begin processing your order as soon as you hit the
“submit order” button on our website. We act quickly to ensure that you will
receive your product in the quickest possible time. You can, however,
simply return the item as it was sent to you, refer to our
return policy.
How do I send someone a gift?
If you are ordering
a gift, and you wish to have it sent directly to the recipient, you will need to
enter the name and address of the person receiving the gift in the "ship to"
section. You will also need to put a check in "gift order" box located in
the "ship to" section. This will let us know to include a special gift
receipt in the package, and send the billing receipt to the your "bill to
address". You will also be allowed to have a special message printed on
the gift receipt.
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